Phase 2 update

Phase 2 announced for Oct 2026: see what changes.

Spreadsheet tracking vs EvidenceTrail

A source-linked comparison for teams deciding whether manual trackers are enough for Awaab's Law evidence review, or whether an evidence-pack overlay would reduce reconciliation work.

Operational comparison points to review
Option May fit when Limits to review
Spreadsheet or manual tracker The team has a small caseload, clear ownership, and a stable way to preserve source-system references. Manual evidence links, version control, access attempts, contractor records, and review sign-off can become hard to reconcile.
EvidenceTrail overlay The team needs source references, proof links, statutory-clock visibility, and pack review without replacing repairs systems. The buyer still needs legal, policy, information-governance, and procurement review before using it in a live workflow.

Objections to test before buying

  • Could a spreadsheet be enough for a small cohort?

    Yes, when ownership is named, the cohort is small, and source links to repairs, complaints, tenant messages, and contractor records are kept current.

    Evidence to check: Sample ten live cases and confirm every clock date, source reference, tenant update, and review sign-off can be traced without copying raw personal data into the tracker.

  • What changes when the tracker becomes operationally risky?

    The risk is usually reconciliation, not the spreadsheet itself: version history, access control, attachment provenance, and repeated pack updates become harder as owners and cases multiply.

    Evidence to check: Check whether the team can regenerate the same evidence pack after a case update and explain which source system each claim came from.

Controlled pilot next step

The Spreadsheet tracking vs EvidenceTrail comparison routes to the same controlled-pilot request journey: review the synthetic demo, check procurement and trust material, then request scoped pilot planning through the demo-request path.

Pilot scoping is a review workflow only. It does not approve procurement, production processing, legal compliance, security certification, or live tenant-data use.

Sources checked

  1. GOV.UK Awaab's Law guidance for social landlords Jurisdiction/scope: England
  2. The Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025 Jurisdiction/scope: England

Review sign-off

  • Humanizer: PASS
  • Legal-safety: PASS
  • SME: PASS
  • External solicitor review: NOT OBTAINED

This comparison supports operational review. It does not guarantee legal compliance, regulator acceptance, Ombudsman findings, or litigation outcomes.