Awaab's Law glossary

Definitions

• Awaab's Law

  Awaab's Law is the commonly used name for requirements affecting social landlords in England, including the 2025 prescribed requirements regulations for social housing hazards.

• Significant damp and mould hazard

  A significant damp and mould hazard is a source-linked case category that evidence teams should treat with careful investigation, tenant communication, and review records.

• Emergency hazard evidence

  Emergency hazard evidence is the record of immediate risk triage, attendance, make-safe action, and follow-on ownership for urgent cases.

• Written summary evidence

  Written summary evidence is the landlord's record of what was sent to the tenant after investigation, including content, channel, and timestamp.

• Relevant safety works

  Relevant safety works are works a landlord records as part of making a case safer after investigation and review of the reported hazard.

• No-access evidence

  No-access evidence records attempted contact, appointment details, attendance notes, and next steps when access to a property is not gained.

• Tenant communication evidence

  Tenant communication evidence is the record of messages, calls, emails, letters, support needs, and updates connected to an Awaab's Law case.

• Contractor evidence

  Contractor evidence is the appointment, attendance, diagnosis, photo, completion, and follow-on record supplied by contractors or operatives.

• Evidence pack

  An evidence pack is a structured collection of source-linked records prepared for operational, complaint, board, or governance-style review.

• Review sign-off

  Review sign-off is the recorded decision that a named role has checked an evidence pack, definition, page, or operational record for a stated purpose.